FAQ

• What should I do if my joints are loose and I can't support my phone?

  ①Follow the installation video for proper installation

  ②Check the tightening knobs at each joint and tighten the knobs clockwise to the proper position

  ③Note: Do not over-adjust to avoid damage. If it never meets your elasticity needs,

  please tell customer service, we will respond quickly and provide you with a satisfactory solution

• Is it compatible with iPhone 15?

  This MagSafe Phone Stand is only compatible with iPhones with MagSafe (12 series or later), official MagSafe cases, and standard cases with the LISEN Universal Ring.

• What to do if there is a product problem after eliminating the cause of improper operation ?

  Click here to contact us, each of our customers have 2 years warranty!