FAQ

• What to Do if the Gooseneck is Too Stiff to Adjust?

  ①Please follow the adjustment posture shown in the installation video.

  ②Do not adjust the product while holding it in your hand. Secure it first, then adjust with both hands.

  ③Note: Do not over-adjust to avoid damage. If it still doesn't meet your needs, please contact customer service. We will respond promptly and provide a satisfactory solution for you.

• How to Gooseneck Phone Holder an Unstable Stand That Wobbles After Installation?

  ①After securing the base to a table or bedhead, give the stand a gentle pull. If it wobbles, check if the base is tightly clamped.

  ②Check if the nut behind the clamp is tightened. If it's loose, tighten it to ensure the phone stand's stability.

  ③Phone holder has undergone extensive lab testing and should not wobble under normal use. With upgraded materials inside the gooseneck, stability has increased by 100%, ensuring superior steadiness.

• .What Are the Advantages of a Gooseneck Phone Holder Compared to Arm Clamp Clip Phone Mount ?

  ①Flexibility: The gooseneck phone holder can be bent and positioned freely, allowing it to be adjusted to the desired position with ease.

  ②Stability: The design of the cell phone stand supports lateral loads, providing excellent stability.

  ③Easy Installation: The gooseneck bed phone holder is designed for quick and easy installation and adjustment without the need for complex tools or processes.

  ④convenient：Magsafe gooseneck mount provides users with a convenient user experience through its unique magnetic technology

  ⑤Safety: Unlike arm clamp clip phone mount that often have sharp screws and springs, the streamlined design of the cell phone stand holder not only looks aesthetically pleasing but also enhances safety.

• Why is the gooseneck of our phone holder difficult to adjust?

  ① First of all, in order to solve the problem that the gooseneck on the market is easy to shake and difficult to adjust to the ideal angle, our phone holder for bed has upgraded the hardness of the gooseneck. While providing rock-solid support, you may need to use a little force to get it. Make precise adjustments

  ② Secondly, the cell phone stand adopts a gooseneck design with enhanced hardness, which not only ensures the stability of use, but also significantly extends the durability period of the product. This innovative design provides long-lasting reliability while giving you an unparalleled user experience