常問問題

• 安裝過程中需要注意什麼？
  1. 您可以選擇安裝在螢幕左側或右側，請仔細觀看安裝影片並按照校準器上的指示進行操作。
  2. 貼在螢幕上後，請將 Tesla 手機支架壓緊螢幕約 5~10 秒，重複 2-3 次。
  3. 壓緊後不要立即戴上手機，請放置24小時，讓黏合劑充分黏貼。
     
• How should I charge correctly?

  While charging, using a MagSafe case is recommended. If the existing car charger in
  your car does not support charging, it is recommended to replace the car charger
  and try again.

• Why is it charging a bit slowly?

  First, charging speed slows down when the battery level exceeds 75% to protect
  battery life. Second, to achieve the maximum charging rate, please use the car
  charger we've provided or any car charger with QC 3.0 or PD 18W or higher

• Why does it heat up?

  Wireless car chargers charge your phone through the magnetic field and current, a
  slight heat is normal. Attention, if your phone case is too thicker not aligned with the
  MagSafe car Mount Charger, it will overheat.

• What should I do if I have problems with it?

  Contact our online service through the official platform or official email, our service
  workers will solve your problem within 24 hours!