FAQ

• Q: Do you want to know about turning on the light and charging?

  A:Turning on the light: Requires quickly double-clicking the switch twice in a row. The light has three brightness levels in total. After turning it on, each subsequent single click increases the brightness by one level. After turning it on, if you press and hold the light button, the light will flash continuously until you release the button to turn it off.Charging the light: Includes a USB-C charging cable. Charging from 0% usually takes about 50 minutes to fully charge.
  
  

• Q:How can the base clip be easily opened?

  A:Hold the mount with one hand and pull the strap with the other—then it clamps easily TIPS： If your phone holder rotation feels a little wobbly and your phone tends to slip, You can try tightening it with a hex wrench.Avoid overtightening, as it will affect how smoothly it adjusts
  
  
  

• Q:What should I do if the phone slips down or becomes stuck when using the phone clamp for a long time?

  A: If your phone holder rotation feels a little wobbly and your phone tends to slip, You can try tightening it with a hex wrench.Avoid overtightening, as it will affect how smoothly it adjusts
  
  
  
  

• Q：This product is not compatible with the following phone cases and scenes！

  A：●Incompatible phone cases :Creamy thick shell、Wallet Case、Special-shaped cases、Grip case●Incompatible scenes:Objects larger than 3.6cm、Curved Tablet、Cylinder、Car Inside
  
  

• Q：How does the LISEN warranty work?

  A：Click here to contact us, each of our customers have 1 years waarranty