FAQ

• Q:What's the easiest way to open a phone holder?

  A:TIPS： You can see the picture description of the brand story in the linkStep 1: First, secure the left side of the phone into the holder's slot.Step 2: With your right thumb, gently push the phone while using your index finger to pull open the clip and lock it in place.Step 3: Use your hand to push the phone fully into the clip.
  
  

• Q:How can the base clip be easily opened?

  A:Hold the mount with one hand and pull the strap with the other—then it clamps easily
  
  

• Q:What should I do if the phone slips down or becomes stuck when using the phone clamp for a long time?

  A:If your phone holder rotation feels a little wobbly and your phone tends to slip, You can try tightening it with a hex wrench.Avoid overtightening, as it will affect how smoothly it adjusts
  
  

• Q：This product is not compatible with the following phone cases and scenes！

  A：●Incompatible phone cases :Creamy thick shell、Wallet Case、Special-shaped cases、Grip case●Incompatible scenes:Objects larger than 3.6cm、Curved Tablet、Cylinder、Car Inside
  
  

• Q：How does the LISEN warranty work?

  A：Click here to contact us, each of our customers have 1 years waarranty