FAQ

• What to Do if the Gooseneck is Too Stiff to Adjust?

  ①Please follow the adjustment posture shown in the installation video.②Do not adjust the product while holding it in your hand. Secure it first, then adjust with both hands.③Note: Do not over-adjust to avoid damage. If it still doesn't meet your needs, please contact customer service. We will respond promptly and provide a satisfactory solution for you.

• How to Gooseneck Tablet Holder an Unstable Stand That Wobbles After Installation?

  ①After securing the base to a table or bedhead, give the stand a gentle pull. If it wobbles, check if the base is tightly clamped.

  ②Check if the nut behind the clamp is tightened. If it's loose, tighten it to ensure the holder's stability.

  ③The stand has undergone extensive lab testing and should not wobble under normal use. With upgraded materials inside the gooseneck, stability has increased by 100%, ensuring superior steadiness.

• What Are the Advantages of a Gooseneck tablet Stand Compared to Tablet Arm Mount?

  ①Flexibility: The gooseneck tablet stand can be bent and positioned freely, allowing it to be adjusted to the desired position with ease.

  ②Stability: The design of the gooseneck tablet stand supports lateral loads, providing excellent stability.

  ③Easy Installation: The gooseneck tablet stand is designed for quick and easy installation and adjustment without the need for complex tools or processes.

  ④Safety: Unlike tablet arm mount that often have sharp screws and springs, the streamlined design of the gooseneck holder not only looks aesthetically pleasing but also enhances safety.