FAQ

• How do I install it?

  1. Unscrew the nut, press the joint ball into the socket of the phone holder through the nut, then tighten the nut. 2. Loosen the fixed clamp and mount it onto the handlebar. Tighten the knob to lock the clip securely onto the handlebar. 3. Make sure the red switch on the back is set to the “Unlock” position, then push the lower arm of the phone holder with your phone and place your phone in it.4. If you are unsure how to use it, please contact our customer service for assistance.
  
  

• What phone models are compatible with this bike phone mount?

  This mount is compatible with most smartphones between 4.7–6.8 inches, including iPhone, Samsung Galaxy, Google Pixel, and other major brands. Please refer to the product specifications for the exact size range.
  
  

• Can I use my phone with a case on?

  Yes, the mount works with most standard phone cases. However, very thick cases (such as heavy-duty, wallet, or metal cases) may affect the grip. If you experience instability, we recommend removing the case before use.
  
  

• What should I do if my phone is not compatible?

  If your phone does not fit properly, please contact our customer service with your phone model and photos of the issue. We will help you find a solution.